Legal

Terms of Service

Last updated: April 2026

1. Who We Are

Sayko is a trading name of Alexandre Taborda, an independent audio post-production professional registered in Portugal under NIF 266245722, operating under the simplified freelancer regime (regime simplificado de IRS). Registered address: Lisbon, Portugal. Contact: alex@sayko.pt.

2. Services

Sayko provides audio post-production services including but not limited to:

The specific deliverables, timelines, and revision rounds for each service tier are described on the pricing page at sayko.pt.

3. Orders and Payment

Orders are placed through the website and processed via Stripe. Payment is due in full at the time of order. All prices are in Euros (€) and include applicable taxes where required.

An order is confirmed once payment is successfully processed. You will receive a confirmation email with instructions on how to submit your project files.

4. Delivery Timelines

Timelines begin only after all required project files have been received. Delays caused by incomplete or late file submission are not the responsibility of Sayko.

5. Revisions

Revision rounds are included as described per package tier. Additional revisions beyond the included rounds may be requested and will be quoted separately. Revisions must be requested within 14 days of delivery.

6. Refund Policy

Due to the nature of digital services, refunds are not available once work has commenced. If you cancel your order before files have been submitted, a full refund will be issued within 5 business days.

If you are dissatisfied with the delivered work, please contact alex@sayko.pt within 7 days of delivery. We are committed to resolving quality concerns through additional revisions.

7. Client Responsibilities

You are responsible for:

8. Intellectual Property

Upon receipt of full payment, you receive full ownership of the delivered audio files. Sayko retains the right to reference the work as a portfolio example unless you explicitly request otherwise in writing.

All tools, techniques, and processes used by Sayko remain the intellectual property of Sayko.

9. Capacity and Availability

Sayko operates a limited-capacity model to maintain quality. We reserve the right to limit the number of orders accepted per week. If capacity is exceeded at the time of your order, you will be notified and offered a place on our waiting list.

10. Limitation of Liability

Sayko's liability is limited to the amount paid for the specific service in question. We are not liable for any indirect, consequential, or incidental damages arising from the use of our services.

11. Governing Law

These terms are governed by the laws of Portugal. Any disputes shall be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal.

12. Changes to These Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms. The date at the top of this page reflects the most recent revision.


Questions? alex@sayko.pt